Mercedes works for an insurance company. She is good at her job and she might even get promoted. Everything seems to change when the company hires for her a new assistant: Juan Francisco, selected by an agreement with a Down Syndrome Foundation. She has nothing against him, but the guy simply can’t work properly. During an informal meeting at the office, Juan Francisco drops some soup on Mercedes’s laptop. Although everyone is staring at her at that moment, she loses control and calls him “a fucking retard”.